Registration error with a new license
Purchased a new license and being told you have to renew?
If you purchased your license and went to the Registration Screen only to find a screen telling you to renew, we’re sorry about that! Fortunately, it’s only happened to a handful of folks, but as of the 2.9 release we pushed a fix which should help.
If you’ve come across this screen, navigate to:
Plugins > Stark > Support > Refresh Stark Subscription
Once you do that you should see a toast notification on the bottom of your
screen saying you can go ahead and navigate back to
Plugins > Stark > Registration and plug your license ID in. And ta-da!
Everything should be smooth sailing from here.
If not, please don’t hesitate to reach out to us at hello@getstark.co or by clicking the support messenger right here on our page.