Support

How can we help you?

Get answers to all your Stark-related questions with
step-by-step guides from our Support center.

Subscription FAQs

Learn about our refund policy, how we ship updates, and more

Do you offer refunds?

Monthly Subscriptions

We don’t do refunds on monthly plans. If you’re on a monthly plan, you must cancel before the monthly renewal date.

Yearly Subscriptions

If you’re on a yearly plan and you forget to cancel your subscription before the renewal date, please reach out to support@getstark.co within seven days after the renewal date to discuss a refund.

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Stark is a subscription service with monthly and yearly terms. If you would like to switch your billing cycle, you can follow our guide to change your subscription, How do I update my billing information?

Do I need to upgrade to receive bug fixes?

Nope, you don’t need to upgrade to PRO to receive bug fixes. We split our releases into new product/feature updates and bug-fix updates.

So you’ll always receive bug fix updates for your version, even if you're on the Free version of Stark.


Do I need a separate subscription for each design tool I want to use Stark in?

Nope! Stark works across Figma, Sketch, and Adobe XD. Your PRO subscription gives you access to all our features across all supported platforms. We don’t restrict your usage in any way.